|__epiXSRF||www.nelsongarden.de||Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.||Session||HTTP|
|AI_buffer||Microsoft||Used in context with the "AI_sentBuffer" in order to limit the number of data-server-updates (Azure). This synergy also allows the website to detect any duplicate data-server-updates.||Session||HTML|
|AI_sentBuffer||Microsoft||Used in context with the "AI_buffer" in order to limit the number of data-server-updates (Azure). This synergy also allows the website to detect any duplicate data-server-updates.||Session||HTML|
|ai_session||Microsoft||Preserves users states across page requests.||1 day||HTTP|
|ARRAffinity||www.nelsongarden.de||Used to distribute traffic to the website on several servers in order to optimise response times.||Session||HTTP|
|ARRAffinitySameSite||www.nelsongarden.de||Used to distribute traffic to the website on several servers in order to optimise response times.||Session||HTTP|
|CookieConsent||Cookiebot||Stores the user's cookie consent state for the current domain||1 year||HTTP|
|CONSENT||YouTube||Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website.||5949 days||HTTP|
|.ASPXANONYMOUS||www.nelsongarden.de||Used to deliver user data when authorising applications on the website.||69 days||HTTP|
|dixa-widget||www.nelsongarden.de||Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality.||Persistent||HTML|
|dixa-widget-lvc||www.nelsongarden.de||Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality.||Persistent||HTML|
|i18nextLng||www.nelsongarden.de||Determines the preferred language of the visitor. Allows the website to set the preferred language upon the visitor's re-entry.||Persistent||HTML|
|_dc_gtm_UA-#||www.nelsongarden.de||Used by Google Tag Manager to control the loading of a Google Analytics script tag.||1 day||HTTP|
|_ga||www.nelsongarden.de||Registers a unique ID that is used to generate statistical data on how the visitor uses the website.||2 years||HTTP|
|_gid||www.nelsongarden.de||Registers a unique ID that is used to generate statistical data on how the visitor uses the website.||1 day||HTTP|
|_hjAbsoluteSessionInProgress||www.nelsongarden.de||This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice.||1 day||HTTP|
|_hjFirstSeen||www.nelsongarden.de||This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website.||1 day||HTTP|
|_hjid||www.nelsongarden.de||Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.||1 year||HTML|
|_hjIncludedInPageviewSample||www.nelsongarden.de||Determines if the user's navigation should be registered in a certain statistical place holder.||1 day||HTTP|
|_hjIncludedInSessionSample||www.nelsongarden.de||Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization.||1 day||HTTP|
|_hjRecordingLastActivity||www.nelsongarden.de||Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.||Session||HTML|
|_hjTLDTest||www.nelsongarden.de||Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.||Session||HTTP|
|ai_user||Microsoft||Used by Microsoft Application Insights software to collect statistical usage and telemetry information. The cookie stores a unique identifier to recognize users on returning visits over time.||1 year||HTTP|
|EPi:StateMarker||www.nelsongarden.de||This cookie is used to distinguish the browser that the visitor is using. The server automatically assigns an ID string to that browser, so that the website can identify the visitor again when reentering the website.||Session||HTTP|
|hjViewportId||www.nelsongarden.de||Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.||Session||HTML|
|IDE||Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.||1 year||HTTP|
|test_cookie||Used to check if the user's browser supports cookies.||1 day||HTTP|
|_fbp||www.nelsongarden.de||Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.||3 months||HTTP|
|_gaexp||www.nelsongarden.de||This cookie is used by Google Analytics to determine if the visitor is involved in their marketing experiments.||11 days||HTTP|
|_gcl_au||www.nelsongarden.de||Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.||3 months||HTTP|
|_hjRecordingEnabled||www.nelsongarden.de||This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad-exchange.||Session||HTML|
|VISITOR_INFO1_LIVE||YouTube||Tries to estimate the users' bandwidth on pages with integrated YouTube videos.||179 days||HTTP|
|YSC||YouTube||Registers a unique ID to keep statistics of what videos from YouTube the user has seen.||Session||HTTP|
|yt.innertube::nextId||YouTube||Registers a unique ID to keep statistics of what videos from YouTube the user has seen.||Persistent||HTML|
|yt.innertube::requests||YouTube||Registers a unique ID to keep statistics of what videos from YouTube the user has seen.||Persistent||HTML|
|ytidb::LAST_RESULT_ENTRY_KEY||YouTube||Stores the user's video player preferences using embedded YouTube video||Persistent||HTML|
|yt-remote-cast-available||YouTube||Stores the user's video player preferences using embedded YouTube video||Session||HTML|
|yt-remote-cast-installed||YouTube||Stores the user's video player preferences using embedded YouTube video||Session||HTML|
|yt-remote-connected-devices||YouTube||Stores the user's video player preferences using embedded YouTube video||Persistent||HTML|
|yt-remote-device-id||YouTube||Stores the user's video player preferences using embedded YouTube video||Persistent||HTML|
|yt-remote-fast-check-period||YouTube||Stores the user's video player preferences using embedded YouTube video||Session||HTML|
|yt-remote-session-app||YouTube||Stores the user's video player preferences using embedded YouTube video||Session||HTML|
|yt-remote-session-name||YouTube||Stores the user's video player preferences using embedded YouTube video||Session||HTML|
15 June 2021
What are the shipping costs?
Always less than 5 €! The shipping cost depends on the type of products you buy. When ordering seeds, the shipping cost equals 2-3 € depending on how many seed bags you buy. For other products, shipping costs 5 €.
Which shipping company do you use?
When ordering only seeds, the order will be sent by regular mail and delivered to you by Deutsche Post. For other orders, we use DHL.
What is the delivery time from when I place my order?
We always try to send the orders the same day, but sometimes things happen along the way. Expect 2-5 days delivery time.
What payment options can I choose from?
You can choose from:
Soon, you will also be able to choose:
Can I make changes to my order?
Contact us at firstname.lastname@example.org or via our chat as soon as you want to change something and we will see what we can do. Since we usually send the order on the same day, your request might be too late.
Regardless, you will not be able to add more products - then you will need to place a new order.
I want to cancel my order - how can I do that?
Contact us at email@example.com or via our chat as soon as you know you want to cancel the order. Since we usually send the order the same day, unfortunately, it might be too late. In that case, you can just make a return of the order instead.
How long after receiving my order can I return items?
You have 14 days to return ordered items from the day you receive the order.
How do I make a return?
Always contact firstname.lastname@example.org if you want to make a return, and we will help you further. Information we will need is:
- Order number
- Date of order
- Date of return
- Your name
- Article number and amount
Who takes the cost for the return freight?
Nelson Garden pays for the return freight! When you contact us about your return, you will receive more details about how to return your product.
Where can I get more information about the products?
If you do not find answers to your questions on the product pages, you are welcome to contact us at email@example.com or via our chat.